Technical Lead [20261032574]
COMPANY DESCRIPTION
Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.
Our core business includes:
- IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
- New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
- Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.
For more information, please visit www.beyondsoft.com.
RESPONSIBILITIES
- Own the end-to-end technical coordination of maintenance, incidents, service requests and continuous improvements.
- Translate business priorities into a practical delivery plan across support, dashboard, data and application resources.
- Provide architecture guidance and review designs for security, reliability, scalability, integration and maintainability.
- Lead diagnosis and resolution of complex or high-impact incidents and coordinate cross-team recovery activities.
- Review technical estimates, dependencies, risks, release plans and capacity constraints.
- Ensure adherence to service levels, engineering standards, cloud security practices, testing and documentation requirements.
- Manage technical transition, knowledge transfer and progressive migration between cloud environments.
- Mentor team members, review deliverables and ensure replacement resources have equivalent or stronger capability.
- Provide weekly progress reporting, risk escalation and recommendations for operational improvement.
- Act as the primary technical point of contact for stakeholders and infrastructure or third-party service providers.
QUALIFICATIONS
- Degree in Computer Science, Software Engineering or related discipline.
- Cloud architect or senior engineering certification is advantageous.
- Minimum 8 years of relevant working experience, including experience leading teams or overseeing technical operations.
- Deep hands-on experience in at least one of data engineering, solution architecture or full-stack development.
- Broad knowledge of cloud-native applications, APIs, databases, observability, CI/CD and production support.
- Strong incident leadership, stakeholder communication and problem-solving skills.
- Ability to balance operational urgency, technical debt, security and delivery priorities.
- Experience leading multidisciplinary technical teams in a 24/7 production environment.
- Service stability and achievement of support targets.
- Quality and timeliness of technical decisions and deliveries.
- Effective capacity planning, prioritisation and risk management.
- Successful knowledge transfer, cloud transition and stakeholder communication.
OTHER INFORMATION
Beyondsoft Consulting (Singapore) Pte. Ltd is committed to being an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We strive to cultivate a workplace that celebrates diversity and inclusion, where individuals of all backgrounds—regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, or any other distinguishing trait—can succeed and thrive. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, national origin, disability status, genetics, sexual orientation, gender identity, or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the entire employee lifecycle. We are focused on creating an environment where everyone can reach their full potential.
Employment offers from Beyondsoft Consulting (Singapore) Pte. Ltd. are contingent upon the successful completion of any required pre-employment processes, in line with applicable laws and regulations. Beyondsoft Consulting (Singapore) Pte. Ltd. does not ask for any recruitment fees, nor does it request any unauthorized payments from candidates as part of the hiring process.
Please note that your application will be sent to and reviewed by the direct employer - Beyondsoft Consulting (Singapore) Pte Ltd