Business Development Officer

Designation

Business Development Officer

Level Officer /Executive

Employment Type : Full-time

Experience level : 1-3 years

Salary 1500000-2500000 UGX

Workplace Type Hybrid

Location Kampala, Uganda - 8MPX+XQ Kampala

Job role

Business Development Officer is responsible for growing and protecting margin-positive 3PL revenue by managing assigned clients and new opportunities in line with BLL’s service standards, pricing discipline, and utilisation objectives. This role does not chase volume. It executes BLL’s commercial strategy at client level.

CORE RESPONSIBILITIES

Key Account Management (Revenue Quality)

• Manage assigned 3PL clients end-to-end
• Grow revenue per client through Increased throughput and additional standard services
• Maintain predictable volume and billing accuracy

Right-Fit Pipeline & Business Development Discipline

• Identify and pursue new clients that Fit BLL’s standard service model and improve warehouse and equipment utilisation.
• Maintain a structured pipeline of qualified prospects aligned with BLL’s right-fit criteria and utilisation objectives.
• Ensure prospect qualification occurs before proposal development to prevent misaligned opportunities from entering the commercial pipeline.
• Screen out opportunities that create excessive customisation or low margins

Service Proposal & Onboarding Discipline

• Prepare proposals using approved service playbooks
• Ensure: Correct service definition, validated costing and pricing, and that Operational feasibility is confirmed with Ops.
• Support structured client onboarding

Pricing & Contract Compliance

• Apply approved pricing models without unauthorised discounting
• Escalate any pricing or scope exceptions for approval
• Prevent scope creep during contract execution

Client Performance & Issue Management

• Monitor SLA performance and client satisfaction
• Escalate risks early (volume volatility, cost-to-serve increases)
• Ensure client concerns are logged through the company’s client issue management system and follow resolution discipline in coordination with Operations.

KEY RESULTS — WHAT MUST BE DELIVERED

A. PRIMARY RESULTS (WEIGHT: 60%)

• Right Fit New Clients- Number of new clients meeting right-fit criteria
• Net Utilisation Impact-Net CBM impact from new vs exited clients (assigned portfolio)
• Client Revenue Growth-Revenue per assigned client
• Client Margin-Gross margin per client
• Pipeline Quality-% qualified prospects meeting right-fit criteria
• Client Retention-Retention of assigned clients

B. SUPPORTING RESULTS (WEIGHT: 25%)

• Pipeline Discipline-Qualified pipeline coverage
• Pricing Discipline-Pricing deviations

C. DISCIPLINE & GOVERNANCE (WEIGHT: 15%)

• Proposal Discipline- Proposals using standard playbooks
• Issue Discipline-Incidents logged within SLA

Must have skills

B2B services/logistics sales or account management experience. Comfort with numbers, pricing, and margins. Structured, disciplined follow-through

Good to have skills

Demonstrated business acumen, numeracy skills, resilience, strong negotiation skills, strong relationship management skills, strong communication skills, self-motivation

Qualifications

• Bachelor’s degree in Sales & Marketing, Business Development, Business Administration, Procurement and Supply Chain, or any other related course from a recognizable institution.
• 1-3 years of work Experience in a relevant field

How to Apply

Tap the link:https://a.peoplehum.com/baedv