Senior Salesforce Administrator – Revenue, CX & AI Operations

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a Senior Salesforce Administrator to join our Enterprise Applications team. This is not a ticket-resolution role — it is a strategic position for someone who partners deeply with Sales, Marketing, Finance, and Operations to understand business problems and architect technology solutions that solve them at scale.

You will own the design and evolution of our sales and operations technology ecosystem, including Salesforce and adjacent platforms, and will be expected to lead with an AI-first mindset – identifying where AI agents, automation, and intelligent tooling can replace manual effort, accelerate decisions, and amplify team output. If you love sitting with a stakeholder, understanding their pain, and then going away to build something that genuinely changes how they work, this role is for you.

What You'll Do

Strategic Partnership & Problem Discovery

Translate ambiguous business challenges into clear requirements, user stories, and scalable system designs

Lead working sessions, process discovery workshops, and solution design reviews with cross-functional stakeholders

Partner with EA Business Analysts on solution delivery — BA owns stakeholder discovery, process design, and requirements intake; this role owns system architecture, configuration, and build. Coordinate with RevOps on GTM process ownership, translating their operational requirements and reporting needs into Salesforce and adjacent platform solutions without duplicating RevOps' analytical and process governance responsibilities

AI-First Solution Design

Architect and deploy AI-powered workflows and agents across the revenue tech stack – from lead qualification and forecasting assistance to automated insights and CRM data enrichment

Identify high-ROI opportunities for AI and automation to reduce manual work, improve data quality, and accelerate revenue cycles; own CI/CD pipeline standards and deployment practices (Gearset) to ensure reliable, auditable releases across all Salesforce environments

Stay current on the evolving AI tooling landscape (LLMs, agents, copilots, etc.) and evaluate applicability to Bevi's GTM operations

Build, test, and iterate on AI-augmented processes with a feedback loop tied to measurable business outcomes

Salesforce & Platform Architecture

Design, build, and maintain Salesforce solutions

Manage and optimize integrations across the full tech stack – including Salesforce, Zendesk, NetSuite, Oracle Field Service, and other platforms

Own user, role, and permission management across all Sales and Operations applications

Lead upgrade, release, and bundle management for Salesforce install packages and connected tools

Data, Reporting & Business Intelligence

Design and maintain custom reports and dashboards for business users

Contribute to data models and dashboard design in Looker

Apply strong SQL and relational data expertise to support reporting schemas, data transformations, and analytics initiatives

Ensure data integrity across systems as the authoritative voice on Sales & Marketing data structure and quality

What We're Looking For

Certified Salesforce Administrator with hands-on experience building flows, Apex, integrations, and complex automations

Demonstrated experience with multi-platform CRM and operations ecosystems – Salesforce plus at least one of: NetSuite, HubSpot, Zendesk, or similar enterprise platforms

Strong SQL and relational data fundamentals – you can write a query, trace a data problem back to its source, and design a reporting schema

Proven track record of working with business stakeholders to define problems and ship solutions – not just respond to requests

Experience implementing AI tools, automation workflows, or intelligent agents in a business operations context

A builder's mindset: you default to "how do I create a system that eliminates this problem" rather than "how do I resolve this ticket"

Strong analytical thinking and the ability to hold both the detail and the big picture simultaneously

Ability to navigate and influence a diverse set of stakeholders in a fast-moving startup environment

#LI-CD1

#LI-HYBRID At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our Compensation Philosophy centers on 5 principles:

Market-driven - We anchor pay decisions in real-time market data

Performance-based - We reward individual impact, not just tenure

Equitable - We ensure fairness across teams, roles, and demographics

Growth-focused - We invest in talent that scales with Bevi

Total Rewards approach - We strategically balance base pay, bonuses, benefits, and equity

The posted compensation range reflects the salary* for this position. Some roles may be eligible for a commission plan or a bonus incentive. All Bevi employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Bevi are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

*For Sales roles: The posted range reflects base salary plus commission which is the total potential on target earnings (OTE) for the position.

Pay Range $121,805 — $153,405 USD

Benefits:

Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer

401(k) with company match

Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc

Generous fully paid parental leave for both birth parents and non-birth parents

Fully employer paid disability and life insurances

Wellness and fitness reimbursements

Monthly stipends for cell phone use and commuting costs

Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too

Happy hours, team-building events, bagel breakfasts, Values awards - and more.

A note on AI in our hiring process : We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.

Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition , a collaboration that aligns with our dedication to community-driven progress and the future of technology.

We're passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments, specialized knowledge, and genuine passion over simply checking boxes on a requirements list. Whether you're a seasoned expert or an emerging talent, we're looking for people who are ready to build what's next. If any of our open positions interest you, we'd encourage you to apply! A member of the Bevi Talent team ' recruiting@bevi.co ' will be reaching out about next steps if we would like to move forward.

Accommodations:

Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact recruiting@bevi.co .