Technician
Department: Maintenance Reports To: Hotel Manager / Hotel Management
- Job Purpose
The Hotel Technician is responsible for the day-to-day maintenance, repair, inspection, and upkeep of hotel facilities, equipment, and building systems to ensure they remain safe, functional, and in good working condition.
- Key Responsibilities
A. Preventive Maintenance Carry out scheduled preventive maintenance and routine inspections.
Maintain and service hotel equipment and facilities according to the maintenance schedule.
Record completed maintenance works and report any recurring or potential issues.
Ensure maintenance areas and equipment are kept in good working condition.
B. Repairs & Troubleshooting Attend to maintenance requests from guest rooms, public areas, offices, and back-of-house areas.
Troubleshoot and repair electrical, plumbing, air-conditioning, mechanical, carpentry, and general building maintenance issues within the scope of competency.
Escalate major or technical issues to the Chief Engineer / Engineering Manager.
Engage approved contractors or specialists where required.
C. Hotel Facilities & Equipment Maintain hotel guest rooms, public areas, back-of-house areas, staff facilities, and engineering equipment.
Respond promptly to urgent maintenance issues affecting hotel operations.
Support maintenance requirements for hotel events and operational activities.
D. Safety & Compliance Follow workplace safety requirements, safe work practices, and proper use of PPE and tools.
Do not carry out work beyond the required competency, authorization, or certification.
Report safety hazards, defects, and unsafe conditions immediately to the supervisor.
Follow applicable Singapore laws, regulations, licensing requirements, and safety standards relevant to the work.
E. Work Orders & Documentation Complete maintenance work orders and service records accurately.
Maintain proper records of inspections, servicing, repairs, and contractor works.
Report recurring faults and recommend appropriate follow-up action.
F. Contractor & Vendor Coordination Coordinate with approved contractors and service providers when required.
Ensure contractors follow hotel safety and operational requirements while working on-site.
Check completed works and report any outstanding issues to the supervisor.
- General Duties
Maintain a professional and service-oriented attitude at all times.
Respect guest privacy and maintain confidentiality of hotel and guest information.
Keep engineering rooms, workshops, tools, and work areas clean and organised.
Use hotel equipment, tools, utilities, and resources responsibly.
Support the Engineering team during emergencies or operational requirements.
Perform other reasonable duties assigned by the supervisor or management.
- Qualifications & Requirements
Relevant technical / engineering qualification or equivalent practical experience.
Previous hotel, building, facilities, or general maintenance experience is preferred.
Basic knowledge of electrical, plumbing, air-conditioning, mechanical, and general building maintenance.
Relevant licences or certifications where legally required.
Able to work independently and as part of a team.
Good communication, troubleshooting, and problem-solving skills.
Able to respond to operational and emergency maintenance requirements.
- Benefits
5-day work week
Uniform provided
Quarterly & Performance incentive
Uniform allowance
Overtime (OT) pay in accordance with applicable regulations
- Accountability
Ensure assigned maintenance works are completed safely, properly, and within the required timeframe.
Maintain hotel facilities and equipment to the required operational standards.
Follow company policies, safety procedures, and applicable requirements at all times. *Additional Information: Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application. **We regret to inform that only shortlisted candidates would be notified.