Casino Operations Manager | Betty CA
About Us: Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.
Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.
Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
Our Values:
We are honest - we value honesty in all aspects.
Bring the Olives - we offer premium customer experience.
Think Big - we believe in always striving for more.
Key Responsibilities:
Oversee the games performance, ensuring smooth functionality and a seamless player experience
Manage and update the casino’s game portfolio
Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases
Regular game providers profitability analysis and reporting
Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame
Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base
Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments
Monitor competitor activity and market trends to adjust strategies and remain competitive
Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation
Requirements:
At least 3 years of online casino management experience
Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers
Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments
Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions
Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive
Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches
Fluency in English
What we offer:
Competitive salary
Premium Health insurance
Career and skills development opportunities
Fun and collaborative team environment
New modern office space