diversity manager
We are now seeking *one* qualified individual to join our team as *Pub Manager* in Arthur's Pub located at the Best Western Plus Cobourg Inn & Convention Centre in Cobourg, ON.
The Pub Manager reports directly to the GM/Owner and works in cooperation with all other department managers.
*Remuneration is salaried and will depend on experience*
Duties include but are not limited to:
- Provide management of all aspects of effective Pub operations
- Effective use and daily management of POS and operational systems.
- Responsible for maintaining product inventory and ordering of all beverages
- Positive & effective guest interaction ensuring guest service is your main focus while monitoring and enforcing standards for individual staff performance
- Provide positive, effective leadership, direction, coaching and feedback for all team members
- Responsible for staff scheduling & training and ongoing development of team members
- Responsible for recruiting, interviewing and hiring talented team members to ensure proper staffing levels
- Provide assistance & support when needed with all service and restaurant duties
*Qualifications:*
- Preferred 2+ years experience managing foodservice or restaurant operations; including full-bar operations
- Private, franchise or branded casual restaurant management experience highly desirable
- Silverware POS experience an asset
- Great organizational skills and the ability to maintain service levels and to competently see projects through to completion
- Ability to effectively influence through knowledge, relationship management, and trust
- Excellent written and verbal communication skills in English
- Proven ability to work under pressure, exercising good judgment. Ability to handle conflict and effectively resolve all situations with clients, customers and peers
- You have integrity, great people-management skills, good delegation skills and an approachable personable manner
- You are energetic, self-confident, a creative solutions provider, excellent decision-maker, independent thinker and multi-tasker
- You believe in the power of teamwork
You understand that a great Pub embraces four important components for success?*People, Beverage, Food and Entertainment*?and these are the ingredients you feel confident about blending into a great recipe.
The *Best Western Plus Cobourg Inn & Convention Centre* is Northumberland's only full service location featuring ~ 104 guest rooms and suites ~ 11,830 square feet of meeting and banquet space in 13 rooms for functions up to ~ 400 people for weddings, conventions, regular Dinner Theatre productions, Christmas parties, New Year's, etc. ~ Arthur's Pub with 166 seats & seasonal outdoor patio ~ Indoor swimming pool, whirlpool and exercise room
Requirements:
- Professional positive attitude and appearance, interpersonal, teaching and motivational skills and ability to multi-task required at all times
- Must have Smart Serve certification
- *Non-smoking/vaping environment for all staff while on property*
- Excellent customer service, communication and written skills required (English)
- Cash & payment handling - must be bondable. (No criminal record) Police check will be conducted and paid for by employer
- Conditions of hire must be agreed to prior to consideration
- Flexible schedule of days, evenings and weekends
- Ability to lift up to 50lbs, walk, carry, climb stairs, stand for long periods
- *Must be legal to work in Canada*
- *Room & board not provided*
- *Must have own transportation*
- *Must be located locally or within easy commuting distance*
- Benefits include optical, dental & match RRSP program after one year of continuous service
- We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Benefits:
- Dental care after six months of continuous service
- Vision care after six months of continuous service
- RRSP program after six month