Automation & Systems Support Engineer

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. A team of 20,000 employees in over 100 locations focuses on serving industries: consumer goods, technology, healthcare, automotive, and publishing.

By working with us, you join an environment based on collaboration, respect, commitment, and curiosity, where you can grow, share ideas, and have a real impact. Be part of a team that delivers operational excellence in logistics and shapes global supply chains. Working at Arvato means: Together, we’re on it. We act!

Job Description

We are looking for a person to join our team to support the functioning of modern, automated logistics centers. This position is for a specialist who combines knowledge in automation, maintenance, and systems with the ability to diagnose problems and collaborate with various teams. If you enjoy diverse technical challenges, project work, and want to have a real impact on the development of logistics process automation, this role is for you.

Your responsibilities

• Providing technical support for automated logistics systems, devices, and technical infrastructure at our locations.
• Mobile technical support for locations within Poland, including participation in the commissioning of new solutions and system stabilization.
• Diagnosing and troubleshooting failures in automation systems, PLC controllers, SCADA systems, and internal transport equipment.
• Participating in implementation, modernization, and development projects related to warehouse automation.
• Collaborating with operational, IT, HSE, technology providers, and external partners during project implementation and failure troubleshooting.
• Analyzing the causes of failures and implementing improvement actions to increase system reliability.
• Integrating and analyzing communication between automation systems and business systems (WMS, WCS, SAP).
• Creating and updating technical documentation, procedures, and work standards.
• Monitoring technical indicators and reporting the progress of ongoing activities and projects.
• Conducting training and sharing knowledge with local technical teams.
• Promoting a safety culture and ensuring that performed activities comply with HSE regulations, customer requirements, internal procedures, and information security standards.

Qualifications

• Technical education (automation, mechatronics, electrical engineering, maintenance, or related).
• Experience working with automation systems and in maintenance.
• Knowledge of PLC controllers, SCADA systems, and automation-related topics.
• Ability to diagnose technical problems and analyze the causes of failures (ProfiNet).
• Ability to read technical documentation and electrical diagrams.
• Knowledge of logistics, warehouse, or production environments will be an additional asset.
• Readiness for business travel within Poland.
• Ability to organize work independently and make decisions.
• Communicative English at a minimum B2 level.
• Category B driver's license.

Additional Information

We offer

• Work with modern and technologically advanced automation solutions.
• Participation in implementation and modernization projects carried out in many locations.
• Opportunity to develop competencies in the areas of automation, logistics systems, and IT/OT integration.
• An independent position with high responsibility and a real impact on the functioning of operations.
• Stable employment in an international organization.
• Access to a company car (pool cars).
• A package of non-wage benefits.
• A friendly working atmosphere based on collaboration, knowledge exchange, and continuous improvement.

Information regarding the processing of your personal data:

The controller of the personal data processed as part of your application is the company indicated in the job advertisement, with its registered office at the provided address. The company processes your data for the purpose of establishing an employment relationship based on Art. 6 para. 1 lit. b GDPR.

The data retention period is determined by the controller and lasts from the moment of application for the position. Information on this can be found here.

The company's Data Protection Officer can be contacted at the postal address indicated above or via email.

All contact persons, along with their email addresses, can be found here. Detailed information regarding personal data protection and your rights is available here.

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