Customer Service Representative - Nasr City/Rehab/Maadi

The Customer Service Representative is expected to: Handle initial inquiries (direct & indirect).

Conduct sales activities through enrollment.

Maintain positive customer relations and ensure customer satisfaction.

Schedule lessons for customers.

Meet clients and solve their problems.

Ensure optimal Language Center appearance.

Update daily interview schedule with scheduled appointments for inquiries.

Follow up on unconverted inquiries and inactive customers.

Handle some operational Tasks such as: Enter and manage customer information on CRM.

Prepare invoices, collect customer payments and handle other accounting activities.

Prepare reports and required documents.

Manage material inventory.

Maintain correspondence with customers.

Shifts: 8 working hours - shift-based.

6 days a week- Fridays off.

Work Locations available: Nasr City

The perfect candidate should: Have a Bachelor's degree in any major (A MUST).

Fresh Graduates are welcome to apply.

1-2 years experience in the field.

Have a good command of written & spoken English language.