Customer Service Supervisor - Lopburi

Responsibilities: 1.To provide product information and services to customers. 2.Check order detail and key in the system and make sure all order has completed on time delivery. 3.Provide internal document support internal process by daily and weekly and send to production & all parties. 4.Follow up product to meet production planning plan and coordinate with the department of quality. 5.Responding promptly to customer inquiries. 6.Communicating with customer and resolving customer complaints. 7.Providing feedback on the efficiency of the customer customer service process. 8.To make reports of sale pallet, aging, monthly and yearly sale. 9.Ensure customer satisfaction and provide professional customer support.

Qualifications: Bachelor degree of business administration, management, marketing and in related fields Have at least 3 years experience Mature, good communication skills and able to work independently Knowledge of MRP or ERP software ie. SAP program Able to work under pressure Good command of English Have experience in a manufacturing factory