Marketing Operations Executive

We are looking for a proactive and detail-oriented Marketing Operations Executive to join our team. This role involves working closely with clients, KOLs/KOCs, content creators, and internal teams to coordinate and execute social media and influencer marketing campaigns. Key Responsibilities Client Management & Coordination Communicate with clients to understand their marketing needs, campaign objectives, and requirements

Develop and propose suitable campaign execution plans based on client requirements

Manage client communications, feedback, revisions, and project timelines

Maintain strong and professional relationships with clients

KOL / Creator Management Identify, shortlist, and contact suitable KOLs, KOCs, and content creators for different campaigns

Coordinate collaboration details, schedules, deliverables, and content requirements

Arrange creator visits, filming schedules, and posting timelines

Follow up on content drafts, revisions, approvals, and final postings

Campaign Execution Prepare campaign execution plans and project timelines

Coordinate between clients, creators, and internal teams to ensure smooth campaign delivery

Manage the entire campaign process from planning and content creation to approval and publishing

Handle day-to-day project issues and ensure campaigns are delivered on schedule

Social Media & Marketing Support Support social media campaign planning and content coordination

Stay updated with platforms such as Xiaohongshu (RED), TikTok, Instagram, and Facebook

Assist with campaign performance tracking, data collection, and reporting

Requirements Good communication skills in both English and Mandarin

Strong coordination, organisation, and time-management skills

Responsible, detail-oriented, and able to manage multiple projects simultaneously

Familiar with major social media platforms and influencer marketing

Experience in Marketing, Social Media, Account Servicing, Influencer/KOL Marketing, or Project Coordination is preferred

Able to communicate confidently with both clients and creators

Independent, proactive, and solution-oriented

Strong sense of responsibility and ability to follow through on tasks

Who We’re Looking For You’ll be a great fit if you enjoy working with people, understand social media, and are good at turning client requirements into well-organised, executable marketing campaigns.