Data Operative

About the company

My client is a fast-growing services provider based in the Bury area. As a result of growth, they are seeking 2 Metering Data Operatives.

Your tasks

Reporting to the department manager this role offers an opportunity for 2 people with a technical mind, a natural problem solver who enjoys investigating, working with data and getting to the bottom of issues.

Duties of the role will include

• Keeping our meter records up to date when meters (including smart and automatic meters) are fitted, swapped or removed
• Chasing and collecting meter readings from customers, engineers and meter reading companies
• Looking into and fixing problems when a meter reading is rejected or meter details don’t match
• Making sure the right metering company is assigned to each of our customers’ sites
• Arranging with metering companies for smart and automatic meter devices to be fitted, removed or reconnected
• Updating our systems using data files we receive from the energy industry
• Answering metering questions from customers and colleagues in our Sales and Operations teams
• Putting together simple reports in Excel

Requirements

You do not need industry experience as full training will bb offered.

The right candidate will be

• Confident speaking to people on the phone and writing clear emails
• Organized, with a good eye for detail
• Comfortable using a computer, including Microsoft Excel and Outlook (a basic level is fine, training is offered)
• Happy managing a busy workload and working to deadlines
• Enjoys solving problems and isn’t afraid to ask questions
• A team player who’s willing to pitch in

The right candidate will have come from, customer service, admin, data entry, a contact centre, billing, or any role were getting the details right matters.

What we offer

In return a role is offered that will offer training and development to the right person. Long term progression is also available in this role, along with a competaive salary and bonus.