Admin and Sales Officer

Responsibilities:

Customer Experience & Engagement:

Handle client bookings, inquiries, and walk-ins professionally Ensure every customer receives a premium studio experience Manage customer complaints and feedback effectively Sales & Revenue Growth Drive daily product and service sales Upsell and cross-sell services and products Achieve monthly sales targets and contribute to revenue growth Support promotions, offers, and marketing campaigns

Stock Management & Expense Control:

Monitor inventory levels and report low stock Support stock ordering, tracking, and organization Maintain accurate records of product movement Track studio expenses and support basic financial documentation

Administration & Operations Support:

Organize client records, payments, and receipts Support HR and internal communication tasks when required Ensure studio cleanliness, order, and operational readiness Coordinate staff activities, daily workflow and appointment schedule.

CEO & Business Support:

Maintain confidential information and provide administrative support to the CEO Assist in executing business projects, growth plans and strategies Prepare reports on sales, stock, and operations Support special projects, launches, and studio initiatives Help streamline systems and improve operational efficiency

Requirements:

A minimum of BSc. Degree in Business Administration or related field A minimum of 3 years of work experience in Administration, business operations, or a similar role (beauty or retail industry is a plus) Leadership, communications, and multitasking skills Sales-oriented mindset with customer service experience Excellent communication and interpersonal skills Attention to detail and accountability Well-presented, Proactive, solution-driven, and dependable 

Location:  Lekki Phase 1