Sr. Manager, Account Management

What You'll Do

Provide best-in-class service as the primary post-sale client contact, independently running active programs and overseeing multiple elements.

• Know every sold campaign element and strategy to deliver on client objectives
• Engage frequently with senior leadership and key stakeholders across the company
• Create and maintain all post-sale program documentation, including kickoff agendas, sold SOWs and campaign trackers
• Coordinate with third-party vendors on rich media ad units, and build screenshot decks when campaigns go live
• Partner with AdOps to monitor creative implementation, tagging, QA and delivery, ensuring media KPIs are met and optimized
• Work with BDG Studios to execute custom content, including articles, social posts, influencer activations, and video and photo shoots
• Partner with Events to execute branded client events, from bespoke single-sponsor events to activations at BDG tentpoles
• Manage branded content projects and deliverables in Monday.com to keep everything on schedule
• Partner with Distribution Marketing to execute content distribution plans and manage social performance
• Partner with Reporting and Insights to analyze performance, recommend real-time optimizations and build end-of-campaign recaps
• Lead end-of-campaign debriefs, sharing learnings and best practices across teams

Requirements

• BA or equivalent
• 5-7 years Advertising or Publisher company experience
• Strong track record in client service
• Preferred: Experience in management
• Branded content (video, articles, social, influencer), small-scale event execution and media execution experience essential
• Strong attention to detail
• Highly organized and the ability to multitask
• Ability to lead junior team members
• Preferred: Proficiency with Canva, Keynote, Excel, Google Workspace, Monday.com