retail store supervisor

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Work setting:

Retail business.

Tasks:

• Assign sales workers to duties.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Supervision:

3-4 people.

Transportation/travel information:

Public transportation is available.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking.

Personal suitability:

Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Excellent written communication.

Experience:

7 months to less than 1 year.

Employment terms options:

• Evening.
• Morning.
• Day.
• Weekend.

Other benefits:

Free parking available.

Support for persons with disabilities:

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

• Offers mentorship, coaching and/or networking opportunities for Veterans.
• Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

• Provides staff with awareness training to create a welcoming work environment for mature workers .
• Offers mentorship, coaching and/or networking opportunities for mature workers .

Supports for visible minorities:

• Offers mentorship programs that pair members of visible minorities with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.