Sales Representative

Responsibilities:

Welcome and assist customers in selecting furniture, décor items, lighting, wallpapers, curtains, and other interior products. Understand customer needs and recommend suitable products based on style, functionality, and budget. Achieve individual and team sales targets through effective selling and upselling techniques. Maintain in-depth knowledge of products, promotions, and new arrivals. Manage inventory by monitoring stock levels, restocking shelves, and reporting low-stock items. Process customer transactions accurately using the Point of Sale (POS) system. Ensure the showroom is clean, organized, and visually appealing at all times. Respond to customer inquiries through walk-ins, phone calls, WhatsApp, and social media platforms. Build and maintain strong customer relationships to encourage repeat business. Assist with order processing, deliveries, and after-sales follow-up. Support marketing activities by creating engaging social media content and responding to online customer inquiries. Work collaboratively with other team members to ensure smooth daily operations.

Requirements:

Minimum of SSCE or equivalent qualification. Previous experience in retail sales, customer service, or interior décor sales is an added advantage. Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Good knowledge of social media platforms for customer engagement. Basic computer skills and familiarity with POS systems. Strong organizational and time management skills. Professional appearance, positive attitude, and willingness to learn. Ability to work weekends and flexible retail hours when required.