Inside Sales Representative

Full-Time | Hourly + Incentives

⚠️ Location Requirement: This is a fully remote role. To be considered, you must permanently reside in one of the following U.S. states: AZ, CA, CT, FL, IL, IN, KS, MA, MI, ME, NY, NH, OR, AL, GA, TN, TX, LA, MS, NM, NE, SC, VT Applications from other locations cannot be considered.

Work From Home. Connect With Customers. Create Opportunities.

At Bath Fitter, this isn’t your typical call center role—and these aren’t cold calls.

Our customers have already shown interest in Bath Fitter through an inquiry, inbound call, or marketing campaign. Your job is to connect with them, build trust, create interest, and get them excited about taking the next step.

If you’re energized by people, comfortable with sales, and know how to turn a conversation into an opportunity, you’ll fit right in.

What Makes This Role Different

No cold calling — you’re talking to customers who have already expressed interest

Company-provided leads — we give you the opportunities; you turn them into appointments

You sell the visit, not the product — your goal is to get the customer excited about meeting with a Bath Fitter Sales Consultant

Real conversations matter — listening, connecting and building trust are just as important as hitting your numbers

What You’ll Do

Handle 100+ daily inbound and outbound interactions

Connect with customers by phone and chat

Schedule in-home and virtual consultations

Follow up with leads and previous opportunities

Re-engage customers who didn't move forward the first time

Handle objections and help save cancelled appointments

Build rapport quickly and create a great customer experience

Work across multiple systems while staying organized and accurate

Track your activity and performance in CRM tools

What You Bring

You’re someone who:

Is charismatic, confident and comfortable talking to people

Brings consistent energy—even on call #100

Knows how to listen, ask questions and have a real conversation

Is comfortable with sales, objections and performance goals

Can influence without being pushy

Is adaptable, organized and open to coaching

Has experience in call center, inside sales or a high-volume customer-facing role

What You Get

Competitive hourly pay + incentives

Evening & weekend shift premiums

Medical, Dental & Life Insurance

401K + Profit Sharing

Paid Holidays, PTO & Mobile Days

Fully remote work

Career growth and opportunities to promote from within

Why Bath Fitter?

For more than 40 years, Bath Fitter has been helping homeowners transform their bathrooms across North America and Europe. We're a Great Place to Work® certified company committed to building careers and developing our people.

Location Requirement: This is a fully remote role. You must permanently reside in Quebec, Ontario or British Columbia to be considered.

Ready to Make Every Conversation Count?

If you’re great with people, motivated by results, and want a sales role where the customers are already interested—you just have to get them to take the next step—we want to hear from you.

This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.

At Bath Fitter’s corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.

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$19.50 / hourly

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