Telephone Operator - Intermediate English

BARCELÓ MAYA GRAND RESORTQuintana Roo, Solidaridadcomputrabajopublished 08/26/2026
Machine translation — original language: Spanish.Show original

Guarantee quality and warm service, according to established standards, with truthful and updated information for internal and external clients. As a Telephone Operator, you will perform the following activities;

  • Channel internal calls.
  • Send faxes and messages to internal and external clients.
  • Connect external telephone calls.
  • Locate collaborators via radio.
  • Provide truthful information about the complex and the area to internal and external clients.
  • Channel guest needs to the corresponding area.
  • Perform wake-up call service for guests and collaborators.
  • Support general internal and external emergencies.
  • Confirm executive on-call shifts with those involved.
  • Perform daily reports.

-Requirements-

  • Minimum education: Higher education - Bachelor's degree
  • 1 year of experience
  • Languages: English
  • Age: between 20 and 30 years
  • Knowledge: Telephone assistance, Telecommunications networks
  • Availability to travel: Yes
  • Availability to relocate: Yes