Admin com operations

Company Overview

We are one of Singapore's leading Frame Maker and Glass Merchant. Led by a young entrepreneur, we offer opportunities for those eager to learn new skills and grow through self-discipline and dedication.

Job Summary

You will handle daily invoicing, delivery coordination, customer communications, and administrative tasks to support smooth operations and customer satisfaction.

Responsibilities

• Process daily invoicing and prepare delivery orders to ensure accurate and timely shipments
• Coordinate delivery schedules with logistics teams to meet customer deadlines
• Manage phone calls, messages from multiple platforms, and email queries to provide prompt responses
• Greet and assist walk-in customers to address their needs and inquiries effectively
• Respond to customer enquiries and arrange appointments or schedules as required
• Perform administrative and ad hoc duties assigned by management to support business operations
• Use MS Office applications (Outlook, Word, Excel, PowerPoint) to create documents and manage communications
• Apply basic Adobe Photoshop or Canva skills to assist with simple graphic tasks (preferred)
• Demonstrate self-motivation, proactivity, and a positive can-do attitude to work independently and collaboratively
• Organize tasks and manage multiple priorities efficiently in a fast-paced environment
• Communicate clearly and professionally in written and verbal English to maintain effective interactions
• Maintain attention to detail to ensure accuracy in all tasks and documentation
• Adapt quickly to new tasks and start work on short notice as needed

Preferred competencies and qualifications

• Basic knowledge of Adobe Photoshop or Canva to support design-related tasks
• Ability to work well within a team environment and contribute positively