tour guide supervisor

Education:

Bachelor's degree.

Work setting:

Rural area.

Tasks:

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Requisition materials and supplies.
• Provide outdoor, wilderness and wildlife instruction.

Supervision:

5-10 people. Staff in various areas of responsibility.

Certificates, licences, memberships, and courses :

• First Aid Certificate.
• CPR Certificate.

Guide specialization:

Trail riding (horse back).

Area of specialization:

Horses.

Work conditions and physical capabilities:

• Attention to detail.
• Large workload.
• Standing for extended periods.
• Work under pressure.

Personal suitability:

• Client focus.
• Dependability.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Interpersonal awareness.
• Judgement.
• Organized.
• Team player.

Screening questions:

1. Are you available to start on the date listed in the job posting?.
2. Do you have experience working in this field?.
3. Do you have the required certifications listed in the job posting?.
4. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

• Early morning.
• Evening.
• Morning.

Experience:

5 years or more.

Employment terms options:

• Day.
• Weekend.

Financial benefits:

Gratuities.

Support for newcomers and refugees:

Supports newcomers and/or refugees with foreign credential recognition.

Support for Indigenous people:

Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .