administrative assistant
Education:
Secondary (high) school graduation certificate. or equivalent experience.
Tasks:
- Train other workers.
- Schedule and confirm appointments.
- Answer telephone and relay telephone calls and messages.
- Answer electronic enquiries.
- Compile data, statistics and other information.
- Oversee the preparation of reports.
- Respond to employee questions and complaints.
- Order office supplies and maintain inventory.
- Arrange travel, related itineraries and make reservations.
- Greet people and direct them to contacts or service areas.
- Type and proofread correspondence, forms and other documents.
- Conduct research.
- Provide customer service.
- Maintain and manage digital database.
- Perform basic bookkeeping tasks.
- Consult with clients after sale to provide ongoing support.
Computer and technology knowledge:
- MS Excel.
- Database software.
- Enterprise resource planning (ERP) software.
- Social Media.
- MS Office.
Screening questions:
- Are you available for shift or on-call work?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Experience:
7 months to less than 1 year.
Employment terms options:
Day.
Health benefits:
- Dental plan.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
Financial benefits:
- Life insurance.
Other benefits:
- Free parking available.
- On-site recreation and activities.
Support for persons with disabilities:
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.).
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .
Support for newcomers and refugees:
- Participates in a government or community program or initiative that supports newcomers and/or refugees.
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
- Supports newcomers and/or refugees with foreign credential recognition.
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
Support for youths:
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
- Offers mentorship, coaching and/or networking opportunities for Veterans.
- Provides awareness training to employees to create a welcoming work environment for Veterans .
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.) .
- Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) .
- Supports Veterans in translating their military skills and experience into the language of the civilian job market .
Support for Indigenous people:
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .