Assistant Tour Operation Manager

Assistant Operation Manager

Responsibilities:

• Lead and coordinate daily transportation operation, including airport transfers, hotel transfer, tours, VIP, and group movement.
• Coordinate vehicles, drivers, and transportation schedules to ensure safe, smooth and timely service.
• Manage transport vendor and resolve operational issues such as delays, breakdowns, driver absence, and last-minute change.
• Assist the Operation Manager in team supervision, operational planning, and service quality improvement.

Qualifications:

• Bachelor’s Degree in Tourism or Hospitality Management.
• Minimum 2 years’ experience in Transport, Travel, Tourism, Hospitality, or DMC, with strong experience in coordinating drivers, vehicles, vendors, and group transportation.
• MICE experience is highly preferred, particularly in corporate groups, incentive groups, conferences, exhibitions, or large group movements.
• Strong leadership, planning, communication, and problem-solving skills, with good English and knowledge of Bali transportation operations; able to work in a fast-paced environment with flexible hours.

Skills: • Memiliki Pengetahuan Mendalam Tentang Produk Wisata, Destinasi, Dan Aktivitas Tur Di Bali, • Terampil Dalam Komunikasi Verbal Dan Tertulis Baik Dalam Bahasa Indonesia Maupun Bahasa Inggris., Microsoft Office, • Disiplin, Jujur, Dan Memiliki Integritas Tinggi, • Mampu Bekerja Dengan Tingkat Ketelitian Tinggi, Berorientasi Pada Hasil, Dan Memiliki Kemampuan Pemecahan Masalah Yang Baik, • Proaktif, Bertanggung Jawab, Dan Mampu Bekerja Di Bawah Tekanan, • Memiliki Kemampuan Analisa Dan Pengambilan Keputusan Yang Baik, • Bersedia Untuk Bekerja Di Luar Jam Kantor Bila Diperlukan, Minimal 1–2 Tahun Sebagai Supervisor Dengan Pengalaman Supervisi Tim Di Bidang Operasional Pariwisata, Teamwork