Villa Supervisor Sanur

Villa Supervisor – Sanur Job Description:

• Supervise and coordinate daily villa operations to ensure everything runs smoothly.
• Monitor the performance of Front Office, Housekeeping, and other operational teams.
• Ensure the villa is clean, well-maintained, and ready for guests.
• Monitor guest check-in, check-out, and overall guest experience.
• Handle guest requests, complaints, and operational issues professionally.
• Prepare staff schedules and monitor attendance and performance.
• Ensure all staff follow company SOPs and service standards.
• Coordinate with Maintenance and other departments regarding property issues.
• Monitor inventory and operational supplies.
• Coordinate with vendors and management when necessary.
• Conduct regular property inspections and report any issues to management.
• Prepare daily operational updates and reports.
• Assist management in maintaining good service quality and operational efficiency.

Requirements:

• Minimum 2 years of experience in villa, hotel, resort, or hospitality operations.
• Previous experience in a supervisory position is preferred.
• Good leadership and communication skills.
• Able to manage and coordinate a team.
• Good problem-solving and decision-making skills.
• Customer-oriented and responsible.
• Able to work independently and as part of a team.
• Good English communication skills.
• Willing to work on-site in Sanur, Bali.

Skills: Leadership, Customer Service, Hotel Management, Hotel Cleaning, Hotel Security