medical office assistant

About the company

Penticton surgical specialists' office seeking a full-time Medical Office Assistant. As part of our team, you will be working with our other MOAs to support two MDs, and our clinic nurse. You will be working in a fast-paced environment which is committed to high-quality patient care and focussed on continuous improvement and process efficiency.

Your tasks

This job includes but is not limited to:

• Answering and responding to patient phone calls and voicemails
• Ensuring new patient intake forms are sent out and completed
• Check-in and check-out of patients on clinic days
• Prepping clinic rooms
• Booking patient clinic appointments
• Booking patient hospital procedures
• Keeping our kitchenette tidy and replete with coffee

Requirements

A successful applicant will possess the following personal skills:

• Attention to detail
• Adaptability to change
• Ability to multitask (i.e. managing in patient encounters with concurrent phone coverage)
• Ability to prioritize and triage acuity of day-to-day clinic tasks
• Independent, self-motivated and problem-solving mindset
• Excellent communicator with ability establish good rapport with patients and office team

... and ideally the following technical skills:

• Accuro EMR experience
• Google App Suite (e.g. google docs, sheets) experience

Education

• Secondary School (preferred)

What we offer

Following a successful probationary period, employees are offered the option of RRSP-matching and/or access to a flexible Health Spending Account.

Pay: $20.00-$30.00 per hour

• Dental care
• Extended health care
• On-site parking

Other

Job Types: Full-time, Permanent

Expected hours: No more than 40.0 per week

Work Location: In person