office administrator

Balance Physiotherapy is looking for an *Office Administrator* to join our team! This position offers an opportunity to work in a dynamic healthcare environment dedicated to quality patient care. The successful candidate will be professional, organized and proactive.

*Balance Physiotherapy* is a multidisciplinary rehabilitation clinic in Toronto specializing in providing care to individuals with neurological injuries and conditions. Our busy 5000 sq. ft. clinic has been operating since 2004 and includes 2 gyms, a heated above ground pool and 7 private treatment rooms. Our fantastic team includes highly trained Physiotherapists, Registered massage therapists, a Chiropractor and a strong administrative support team. We are a compassionate group of clinicians who pride ourselves with fostering a supportive environment while providing exceptional care to the community. Learn more about us at:

*DUTIES & RESPONSIBILITIES*

• Greet and welcome clients and visitors warmly
• Support front desk operations including checking clients in, explaining clinic policies, processing payments, and scheduling appointments
• Answer phone calls and emails in a timely and professional manner
• Manage electronic health records ensuring accurate documentation and data entry
• Assist healthcare providers with administrative tasks as needed
• Maintain a clean work space and assist with laundry tasks as needed

*SKILLS REQUIRED*

• Ability to multi-task and prioritize duties in a busy clinic environment
• Excellent communication skills (written and spoken)
• Strong computer skills, ideally with a working knowledge of Electronic Medical Records systems (i.e. TELUS Health, HCAI, Practice Perfect)
• Experience working in customer service or within a multi-disciplinary clinic would be an asset
• Medical Administration Diploma is an asset
• Proficiency/fluency in the English language

The successful candidate will have strong customer service skills, be comfortable solving problems on the go, and have the potential to become a long-term member of the Balance Physiotherapy team.

Please email your resume to silviag@balancephysiotherapy.com

Pay: $20.00-$25.00 per hour

Expected hours: 34.0 per week

Benefits:

• Company events
• On-site parking

Work Location: In person