Retail Assistant
· Manage and supervise daily retail store operations.
- Oversee opening and closing of store operations.
· Monitor sales performance and implement strategies to increase revenue.
- Ensure proper stock management, replenishment ,and inventory control.
· Coordinate with suppliers and vendors for product purchasing and delivery schedules. · Maintain optimal stock levels and minimize stock losses or expired products. · Supervise retail staff, cashiers, and store assistants. · Prepare staff duty rosters and manage manpower scheduling. · Train employees on customer service, POSsystems, store procedures, and hygiene standards. · Ensure excellent customer service and handle customer feedback or complaints professionally. · Monitor cash handling, daily sales collection ,and financial reporting .Take overall responsibility for the smooth and efficient day-to-day operation of the supermarket. . Plan, organise, supervise, and control activities across all retail departments. . Conduct regular store inspections to ensure operational standards are consistently maintained. . Ensure shelves, promotional areas, fresh-food sections, checkout counters, storerooms, and customer areas are properly managed. . Identify operational weaknesses and implement immediate corrective measures. . Ensure opening, closing, cash-handling, stock-handling, and other operational procedures are properly followed · Ensure compliance with Singapore retail regulations, workplace safety, and hygiene requirements. · Maintain cleanliness and proper visual merchandising of the store.
- Prepare operational reports, stock reports, and sales analysis for management review.
. Good knowledge of inventory management and retail operations. . Familiar with POS systems and retail software. . Ability to work in a fast-paced retail environment. . Good communication and interpersonal skills . Strong problem-solving and organizational abilities. . Able to work on weekends, public holidays, and shift schedules when required. . Knowledge of Singapore retail regulations and workplace safety standards is an advantage. · Implement promotional activities and marketing campaigns to improve customer traffic. · Coordinate with management on business expansion and operational improvements. . Retail Operations Management . Inventory & Stock Control . Store Administration . Staff Supervision & Team Leadership . Customer Service Management . Cash Handling & POS System Operation