Provide excellent, professional customer service to all clients, addressing inquiries and resolving issues efficiently.
Strictly adhere to a Monday to Saturday work schedule, resuming promptly at 7:30 AM.
Be prepared for extended working hours, including potential work on Sundays and participation in outdoor assignments.
Demonstrate flexibility and willingness for occasional overnight stays at the office during peak festive periods.
Maintain a high standard of tidiness and organization within your workspace.
Collaborate effectively with team members, fostering a positive and productive work environment.
Ensure all customer requests are handled with diligence and a problem-solving mindset.
Requirements
A minimum of 3 years of proven experience in a customer service role, though strong entry-level candidates with demonstrable job knowledge will be considered.
Exceptional interpersonal and communication skills, with a genuine passion for serving customers.
A proactive, resilient, and adaptable attitude, capable of handling varied work conditions and demands.
Strong commitment to punctuality, reliability, and consistent attendance.
An unwavering positive attitude towards teamwork and collaboration.
Residence within Surulere, Mushin, Yaba, or Ilasamaja is essential to ensure a strict 7:30 AM resumption.
