Security Account Manager (SAM)

About the company

Your position will be Security Account Manager (SAM) CIUDAD DE MEXICO

Your tasks

Your objective is to be an experienced resource in Cybersecurity operations with consultative capabilities, ensuring compliance with operational processes, leading and guiding the work team as well as the client in a tactical manner

1. Coordinates focused personnel, prioritizes and follows up on activities, requirements, incidents, change controls, or special client requests inside and outside of Alestra.
2. Main point of contact and consultative/tactical front in Cybersecurity before the Client.
3. Activates the Incident Response team in Critical/High incidents.
4. Evaluates and manages risks providing guidance for Layered Security shielding (Perimeter, Cloud, Identity, Endpoint, Apps & Data).
5. Preparation of Reports, progress Dashboards and Indicators, monitoring and control of SLAs, maintenance/support policies, upgrade plans, and vulnerability mitigation.
6. Participation in Audits

Requirements

Certifications

• CompTIA Security
• CCNA-Security
• Other Cybersecurity-related Certification
• ITIL
• English: Intermediate advanced B2 - C1 mandatory

Requirements

• Minimum education: Higher education - Bachelor's degree
• 3 years of experience
• Age: between 30 and 55 years

What we offer

• Competitive salary 100% Payroll
• Hybrid work scheme
• Benefits above the law etc.