Global Sales Operations Lead

About the company

Job Summary We are looking for a commercially minded Global Sales Operations Lead to help improve sales performance, streamline operations and support business growth at Axi. Working closely with our Global Head of Sales, you will play an important role in providing meaningful sales insights, improving processes and ensuring key commercial initiatives are effectively coordinated and executed. Beyond traditional Sales Operations, you will also have opportunities to support new market exploration and commercial projects, combining analytical thinking with practical business experience. This is an exciting opportunity for someone who enjoys working with data, understands how sales teams operate and wants to contribute to broader commercial decisions.

Your tasks

Job Responsibilities

• Monitor and analyse sales performance, tracking key KPIs, trends and opportunities for improvement.

• Prepare regular sales reports, dashboards and performance updates to support leadership decision-making.

• Help establish consistent sales reporting standards, processes and performance measurements.

• Work closely with sales teams to understand operational challenges and identify opportunities to improve efficiency and effectiveness.

• Coordinate and follow up on key sales initiatives, ensuring agreed actions and timelines are progressing.

• Support commercial projects, including researching and evaluating potential new market opportunities.

• Assist in planning and coordinating small-scale market tests to assess customer demand, acquisition channels and commercial potential.

• Analyse results from commercial initiatives and provide insights and recommendations to support business decisions.

• Collaborate with Marketing, Payments, Finance, Compliance and other teams to support sales activities and business initiatives.

• Identify opportunities to simplify workflows, improve reporting accuracy and enhance sales productivity.

• Undertake additional projects and responsibilities to support the evolving needs of the business.

Requirements

Job Requirements

• 5–8 years of relevant experience in Sales Operations, Commercial Operations, Sales Analysis, Business Development or a related function.
• A good understanding of sales processes, performance management and commercial operations.
• Strong analytical skills with experience working with sales data, KPIs and reporting dashboards.
• Commercial awareness, with the ability to interpret performance trends and identify opportunities for improvement.
• Some hands-on exposure to sales, business development, commercial projects or market expansion would be advantageous.
• Comfortable working with different stakeholders and coordinating initiatives across teams.
• Proficient in Excel, CRM systems and reporting tools; experience with Power BI, Tableau or AI-assisted analytical tools is a plus.
• Strong organisational skills with the ability to manage multiple priorities and follow through on action items.
• Experience in fintech, online trading, financial services or other sales-driven industries would be advantageous but is not essential.
• A proactive and resourceful individual who enjoys solving problems and improving the way things work.
• Clear communication skills, with the ability to present insights and recommendations in a simple, practical manner.