OPERATIONAL QUALITY COORDINATOR M/F (M/F)

AVIGNON CERAMICCherEURESpublished 08/10/2026
Machine translation — original language: French.Show original

Description of missions: Directly reporting to the Quality Manager, you contribute to the maintenance and continuous improvement of the quality system by driving non-conformity management and the processing of customer complaints. You play a key role in problem-solving and driving operational quality within the company.

Your main missions: To achieve this objective, the main missions consist of:

  • Identifying and analyzing internal non-conformities, driving QRQC, and implementing corrective and preventive actions.
  • Processing customer complaints: organizing investigations, drafting technical responses, and ensuring the follow-up of action plans.
  • Participating in internal, external, customer, and certification body audits.
  • Ensuring compliance with quality standards (ISO 9001, EN9100, AS13100).
  • Monitoring and analyzing quality indicators (KPI), driving performance reviews, and ensuring reporting.
  • Contributing to the continuous improvement of processes and raising awareness among teams regarding quality culture.

Profile sought and Expected Skills:

With a Master's degree (Bac +5) specialized in materials, industrial quality, or mechanical engineering, you have a minimum of 2 years of experience in the aeronautical or industrial sector. You master:

  • Application of Quality procedures
  • Mastery of quality tools ( 8D, AMDEC, Ishikawa ...)
  • Ability to drive a quality approach
  • Continuous improvement
  • Quality standards ISO 9001 / EN9100 / AS13100
  • Technical English is indispensable for the role
  • Project management

Professional qualities:

  • Sense of service
  • Rigor and precision in the execution of assigned tasks
  • Work organization according to assigned priorities and objectives
  • Analytical spirit and autonomy.

Do you wish to drive quality at the heart of an industry that advocates excellence? We look forward to welcoming you. Please note that an integration program will be offered to ensure you are in the best possible conditions for this position