Operations Manager Field Service (m/f/d) (Aircraft Mechanic - Maintenance Technology)

Operations Manager Field Service (m/f/d) in Hamburg

Welcome to Aviation Industry Personnel SERVICES GmbH, the expert for service and personnel services in aviation. We bring people together to achieve high goals. A path that we do not pursue alone, but one that our partner companies also follow with success. Rise to new heights with us as a company. Expect comprehensive personnel support specifically tailored to your needs. Check in with us as an applicant. We look forward to having you on board.

Your Tasks

• Strategic Leadership - Disciplinary and technical leadership of the entire Field Service and warehouse team.
• Entrepreneurial Responsibility - Ensuring profitability, cost efficiency, and goal achievement through targeted management of resources, budgets, and performance indicators (e.g., Reactivity, Reopen-Rate, Stamp vs. Invoice).
• Risk Management - Identification and minimization of economic risks as well as ensuring compliance with aviation law and internal company regulations.
• Process Optimization - Continuous analysis and adjustment of processes to ensure economic efficiency and optimize them if necessary.
• Employee Development - Strengthening your team through targeted promotion and feedback.
• Customer Relations - Primary point of contact for customers and partners – with direct influence on customer satisfaction and loyalty.
• Long-term Customer Retention - Building and consolidating long-term customer relationships.
• Quality Assurance - Ensuring compliance with customer requirements and the requirements of our QM system for legally secure and economic processes.
• Data Analysis - Evaluation of performance indicators and derivation of measures to increase productivity and reduce costs.
• Operational Excellence - Continuous optimization of operational processes in Field Service and the warehouse.
• Work Distribution - Allocation, distribution, and prioritization of work packages with a focus on performance and identification with economic goals.

Your Profile

• Completed vocational training in a technical/manual field (e.g., aircraft mechanic) with several years of professional experience in leadership positions or a completed university degree (e.g., Aerospace Engineering, Mechanical Engineering, Business Administration).
• Proven experience in the disciplinary and technical leadership of teams.
• High social competence, assertiveness, and enjoyment of working in an international environment.
• Ability to evaluate key figures and derive strategic measures.
• Experience in the aviation sector is an advantage, ideally with knowledge of aviation law regulations and QM systems or in comparable operational environments.
• Very good English skills in speaking and writing.
• Willingness to travel (national and international).
• Application security with MS-Office (especially Excel) and experience with tools such as Snagmaster is an advantage.
• Valid driver's license, at least class B

What Awaits You

• Permanent employment contract
• Equal-pay model and above-tariff supplements (according to iGZ) and allowances
• Personal support
• Christmas and holiday bonuses (according to iGZ)
• Company pension scheme
• Optional employer subsidy for capital-forming benefits
• Training and further education opportunities
• Option for permanent takeover
• Work clothing (depending on activities)

Apply now and take your chance. The application only takes a few minutes. You will be contacted as soon as possible by our HR department through Mr. Benjamin Kranich.

JOB DETAILS:

Location: 21129 Hamburg

Industry: Aerospace Engineering

Profession: Completed vocational training in a manual trade

Field of activity: Production/Production Planning

Type of employment: Temporary employment (Arbeitnehmerüberlassung)

Limitation: unlimited