F&B Supervisor

Responsibilities

Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned

Supervise opening and closing operations ensure standard protocols are followed

Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet

Supervise and maintain cleanliness of the outlet

Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

Bachelor's Degree in Hospitality / Retail Management or any related field

Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)

Strong leadership skills

Excellent communication skills

Customer service oriented