Product Owner

AvengaSkopje, Ohrid, Bitola, Niš, Banja LukaJob.bopublished 09/29/2026

Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.

Core skills you’ll bring Product ownership and backlog management for Service Assurance systems

Strong knowledge of user stories, acceptance criteria, and backlog prioritization

Experience with service assurance tools: fault management, performance monitoring, service quality, and ticketing

Ability to translate operational needs into clear product requirements

Stakeholder management across development, NOC, and field service teams

Understanding of telecom service monitoring, SLA management, and compliance requirements

The impact you'll create

Drive the evolution of Service Assurance platforms and processes

Improve SLA visibility, service performance, and operational efficiency

Turn customer and operational feedback into actionable product improvements

Enable faster and more effective incident response and resolution

Ensure service monitoring and reporting meet regulatory requirements

Support the delivery of scalable, customer-focused Service Assurance solutions

 What supports your journey People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.