Bilingual Customer Service Executive
About the company
Our company, ALQUILADORA DE VEHÍCULOS AUTOMOTORES, prides itself on offering a dynamic and growing work environment for its collaborators. With a track record of excellence in the car rental sector, we provide professional development opportunities and a collaborative work environment.
Location The vacancy is located at Aeropuerto Internacional Ciudad Juárez and Centro · We invite you to participate in the personnel selection process to fill one of our vacancies for:
Requirements
- Age: 25 and up
- Gender: Indistinct
- Excellent image
- Education: High School or incomplete Bachelor's degree
- Experience in sales of services or products, closing sales, and customer service.
- CURRENT driver's license
- Advanced English INDISPENSABLE
- PC handling INDISPENSABLE
- Availability to rotate shifts
Competencies
- Proactive
- Good communication skills
- Work by objectives
- Teamwork
- Customer service
Functions
Check in
- Confirm if it is a reservation or direct.
- Opening of contract.
- Sale of add-ons (detection of customer needs)
- Confirmation with the yard if the unit is in stock.
- Clarification of contracted services and signing of contract
- Directing the customer to the delivery area of their unit
- Achieving sales objectives
Salas
- Capturing customers at each flight arrival
- Persuading as many customers as possible to rent a car.
- Explaining the type of car and insurance coverages to the customer
- Filling out the slip
- Taking them to the Shuttle (transport) for transfer to the Hertz facilities ·
Bucanero
- Capturing customers outside the halls and around the Hertz facilities
- Offering and negotiating car rental rates
- Directing them to the check in area with the sales executive · Returns
- Customer reception and application of survey
- Validation of unit status and contract review
- In case of any detail with the unit, photos are verified in the system, the unit is physically checked with the customer, and the charge is made.
- Closing of contract, payment, and unlocking of guarantee.
- Directing the customer to the Shuttle
We offer
- Base Salary + Commissions from your first month
- Statutory Benefits / aguinaldo / vacations / IMSS / Infonavit / Fonacot
- Job Stability
- Good work environment
.Work area Aeropuerto Internacional Ciudad Juárez and Centro
Note: Interested parties who meet the profile please apply through this medium.-Requirements- Minimum education: Upper secondary education -General High School 2 years of experience Languages: English Age: between 23 and 45 years Knowledge: Commercial skills Keywords: care