Data and CRM Consulting Director M/F - Avanci

As Director of Data and CRM Consulting, you create, manage, and develop your client portfolio by leveraging the agency's Data and CRM skills. You also actively participate in the development of new accounts with the Development Department.

Reporting to the Consulting division, you are in charge of the following missions:

Consulting & Strategy

• You ensure an exhaustive discovery of your clients and their needs centered on their Data and CRM business challenges
• You advise, support, and recommend the right CRM strategies by basing your recommendations on studies and client knowledge
• You work with the agency's expertise teams to propose innovative solutions to your clients
• You imagine and design omnichannel CRM plans
• You propose strategies corresponding to the achievement of the objectives set with clients
• You manage the results of your actions

Business Development

• You develop and retain your client portfolio and the associated gross margin (cross-selling and up-selling)
• You also ensure the acquisition of new accounts in collaboration with the Agency's Development Department
• You participate in tender responses with the Agency's expertise poles and in the creation of new offers
• As a true ambassador of the agency, you participate in and take part in commercial events: professional trade fairs, webinars, etc.

Reporting & Management

• You work with expert teams to ensure reporting on the actions/campaigns implemented following your advice and recommendations
• You monitor and recommend continuous improvements for your clients based on analyses and results obtained
• You hold a higher university degree (Bac+3/5) with a digital/commercial focus;
• You have a confirmed minimum of 10 years of experience in an account director or senior consultant role, ideally acquired in a Data agency;
• You master the Office suite and speak English fluently;
• You are passionate about CRM/Data strategies and know how to support and advise your clients;
• You have solid experience in loyalty strategy: you master Data driven issues as well as the construction of omnichannel client animation plans;
• You are perfectly comfortable with client studies and Data analyses from which you know how to draw lessons to build your recommendations;
• You have excellent interpersonal skills, great listening qualities, and your oral and written communications are irreproachable;
• You are experienced in writing strategic recommendations, have a sense of synthesis, and know how to convey your messages and wise advice with conviction and pedagogy by adapting to your interlocutors;
• Your soft skills, enthusiasm, and good mood, combined with your sense of service and dynamism, are assets for joining us.

At AVANCI, regardless of the expertise or missions, the mastery and use of AI are an integral part of our expectations and our daily lives. What's next? A recruitment process alongside Marion, Maïwenn or Andréa, in 3 steps:

- Telephone interview

- Evaluation interview in pairs with Yohann Delahaye, Director of the AVANCI agency, and a collaborator from the recruitment team

- Validation interview with Nicolas FLAUD, General Manager MV GROUP and Lina POIZEAU, Human Capital Director MV GROUP

Joining Avanci means choosing: - Professional excellence: You will join and work in collaboration with a team of experts in AI, data marketing, data activation; you will make a difference through your expertise and client support.

- Strong territorial anchoring: Avanci is established in several cities in France, promoting exchange, proximity, and local integration. Wherever you are, you benefit from a dynamic professional network and opportunities throughout the territory

- Synergies: Avanci, a subsidiary of MV Group, is part of a group of 6 entities with complementary expertise: you will evolve in an innovative & stimulating environment with many internal events organized throughout the year (seminars, team buildings, team lunches, etc.)

- Social benefits and tailor-made flexibility: regular teleworking, respect for work/life balance, but also health insurance, social benefits, and assured well-being!

- Support and client success at the heart of our values: at AVANCI, you are the driver of your clients' satisfaction and growth: every practice and recommendation aims to enhance their success.

- Innovation and AI: they are at the heart of our ...