retail sales associate

*Retail Sales Associate (Part Time) *

*AutoShack Kanata*

*Hourly Rate: $20-$22 + Monthly Commission*

*What You?ll Do*

This role is approximately *65% customer-facing sales* and *35% inventory and operations*.

*Sales & Customer Engagement (70%)*

• Assist customers at the counter and by phone
• Ask the right questions to understand customer needs
• Use Make/Model/Year and VIN tools to identify correct parts
• Recommend compatible parts, accessories, and extended warranties
• Process sales, returns, and exchanges accurately
• Handle customer inquiries and resolve issues professionally

*Inventory & Operations (30%)*

• Receive and put away stock orders accurately and on time
• Maintain organized shelves and back stock
• Count and verify inventory as required
• Process returns to the AutoShack distribution centre
• Keep the store clean, organized, and ready for customers

*Requirements*

• Retail or customer service experience
• Comfortable speaking with customers and recommending solutions
• Reliable attendance and professional presentation
• Willingness to learn systems, products, and sales standards
• Able to stand for extended periods and lift up to 40 lbs
• Weekend availability required

*Role Overview*

AutoShack is hiring Retail Sales Associates who take pride in delivering consistent customer service and disciplined store execution.

This is not an order-taking position. Associates are expected to understand products, ask the right questions, and contribute to overall store performance.

*Compensation*

This position includes an *hourly wage plus monthly commission*.

Commission is based on:

• Average Order Value
• Extended Warranty Sales
• Return Rate (negative impact if above target)

*Hiring Process*

We want to ensure that all applicants have a fair and equal chance, so we?re using a TestGorilla assessment (https://www.testgorilla.com). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Pay: $20.00-$22.00 per hour

Application question(s):

• Available Weekends?
• This is a physically demanding, hands-on position ? not a desk-based or light-duty retail role. Employees are on their feet for most of the shift and regularly stand, walk, bend, reach, climb rolling stairs, stock shelves, receive and put away inventory, retrieve customer orders, and assist with carry-outs. AutoShack parts can be heavy and bulky, and employees routinely lift, carry, and move individual items or multiple boxes up to 40 lbs throughout the day. Candidates must be comfortable performing these duties safely and consistently in a fast-paced retail environment. If you are looking for a low-physical-demand role, this position is not a good fit.

Experience:

• Inventory management: 1 year (preferred)
• Retail sales: 2 years (preferred)

Language:

• English (required)
• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Location:

• Orleans, ON (preferred)

Work Location: In person