26WD97445 Territory Account Representative

Position Overview The Account Representative, Territory provides scalable, low‑touch sales coverage across a defined customer territory. This role focuses on identifying and driving expansion opportunities, supporting demand generation activities, and maintaining account health. The Account Representative operates independently for day‑to‑day execution, while receiving guidance at critical decision points, and collaborates closely with partners and extended sales teams to deliver consistent customer value. Responsibilities Territory & Account Coverage Provide scalable, low‑touch coverage across assigned territories using automated engagement channels and targeted direct outreach, operating independently with moderate guidance

Manage a high volume of accounts while maintaining visibility into account health, activity, and engagement levels  

Revenue Growth & Expansion Identify and drive upsell, cross‑sell, and new buyer seat expansion opportunities within assigned accounts, exercising sound judgment within defined sales guidelines

Articulate customer value and recommend tailored engagement approaches to deepen adoption and expand usage  

Demand Generation & Forecasting Activate and support demand generation initiatives through pooled marketing programs and transactional sales motions with minimal day‑to‑day direction

Develop, maintain, and report accurate sales forecasts and pipeline data for seat expansion and upsell/cross‑sell opportunities  

Collaboration & Orchestration Coordinate with partner sales leadership, customer success teams, and extended sales stakeholders to ensure timely follow‑up and consistent customer experiences

Identify technical or complex customer needs and route them to sales specialists, technical teams, or partners using data‑driven judgment

Support partner‑led sales and enablement efforts by providing visibility, context, and supplemental data to Partner Management teams

Facilitate cross‑regional collaboration for larger or multinational accounts and share best practices across teams and geographies  

Skills & Competencies Organizational Discipline: Ability to manage time effectively, follow structured sales processes, and handle large account volumes with limited supervision

Technical Acumen: Solid technical understanding sufficient to qualify customer needs and route opportunities appropriately

Scalable Communication: Consistent use of templated, repeatable engagement methods while applying best practices in practical situations

Data‑Driven Judgment: Uses data and insights to prioritize outreach, identify growth or risk signals, and select appropriate engagement strategies  

Minimum Qualifications 3–5 years of experience in sales, account management, inside sales, or customer‑facing commercial roles

Demonstrated experience managing a territory or book of business with multiple accounts

Experience identifying and closing upsell or cross‑sell opportunities in a structured sales environment

Comfort working in data‑driven sales motions using CRM and pipeline management tools

Strong communication and relationship‑building skills across internal teams, partners, and customers​

Professional proficiency in both Mandarin and English a must as this role will be responsible for our Singapore customers  

Preferred Qualifications Experience in SaaS, technology, or subscription‑based business models

Prior exposure to partner‑led or co‑sell sales motions

Experience supporting demand generation or marketing‑led sales programs

Familiarity with territory‑based sales coverage models and scalable engagement strategies

Ability to support global or cross‑regional accounts in a matrixed organization