Luxury Sales Associate

Responsibilities:

Deliver a world-class luxury shopping experience for every customer.

Build meaningful relationships through personalised styling and exceptional client service.

Develop long-term relationships that encourage customer loyalty and repeat business.

Achieve and exceed individual sales targets.

Maintain impeccable visual merchandising and store presentation.

Process transactions accurately and assist with inventory management.

Represent AuraUP with professionalism and attention to detail at all times.

Social Media Management:

Manage AuraUP's Instagram and TikTok platforms.

Schedule and publish approved posts across all channels.

Monitor comments, direct messages and enquiries, ensuring timely and professional responses.

Maintain a consistent brand voice and premium online presence.

Track platform performance and provide insights to support growth.

Support digital campaigns, product launches and brand initiatives.

Requirements:

1 to 3 years' experience in luxury retail, customer service or a related field.

Proven experience managing business social media platforms, particularly Instagram and TikTok.

Strong written and verbal communication skills with a keen eye for aesthetics.

Experience with content scheduling, community engagement and performance tracking.

Familiarity with Meta Business Suite and TikTok Business Suite.

Basic knowledge of Canva, CapCut or similar tools is an advantage.

Professional, polished and well-presented with excellent interpersonal skills.

Highly organised, proactive and able to manage multiple priorities in a fast-paced environment.

Comfortable working weekends, public holidays and during special events.