receptionist

Education:

No degree, certificate or diploma.

Work setting:

• General office.
• Retail/wholesale establishment/distribution centre.
• Office.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Maintain work records and logs.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Perform data entry.
• Provide customer service.
• Perform basic bookkeeping tasks.
• Prepare reports or case histories.
• Office management.
• Complete administrative duties .

Computer and technology knowledge:

• Switchboard 1-25 lines.
• MS Office.
• Spreadsheet.
• MS Excel.
• MS Outlook.
• MS PowerPoint.
• MS Word.
• MS Windows.

Security and safety:

• Bondable.
• Basic security clearance.

Work conditions and physical capabilities:

• Ability to work independently.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Sitting.
• Combination of sitting, standing, walking.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.
• Maturity.

Screening questions:

1. Are you currently a student?.
2. Do you have experience working in this field?.
3. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience:

1 year to less than 2 years.

Employment terms options:

Day.