Invoicing Liaison

About the company

_About Auger_ We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Your tasks

_The Role_

• Raise and issue client invoices accurately and on time, in line with agreed pricing, contracts, client requirements and SLAs.
• Act as the final check before invoices are issued, and upload invoices and supporting documents to client portals.
• Clear the invoicing lists daily to help minimise claim durations and work towards our monthly billing target.
• Manage the billing inbox, responding to client and internal queries within a 24-hour SLA.
• Investigate billing discrepancies and raise credit notes in line with agreed approvals.
• Work with our operational teams to chase missing job details, quotes and Purchase Orders so all billable work can be invoiced.
• Apply accurate closure codes so our reporting and liability positions are right.
• Provide cover across the invoicing team, and work closely with Credit Control to support cash collection.

Requirements

_What skills are we looking for?_

• A good eye for detail, making sure everything is right before it goes to a client.
• Strong organisational skills, with the ability to manage a busy inbox and a steady flow of invoices without anything slipping.
• Clear, professional written communication with clients and colleagues.
• The ability to stay calm under pressure, especially at month end when deadlines stack up.
• Confident using Excel and Microsoft 365, and happy to learn new systems such as Eden and Sage 200.
• Strong teamwork attributes and a desire to help colleagues.

_You'll be a great fit for Auger if:_

• You take pride in getting the detail right
• You’re inquisitive and like to follow things through until they add up
• You are enthusiastic, self-motivated and like to take ownership
• You are looking for a stable place to build a long-term career
• You have a clear DBS

What we offer

_Financials_

• Salary between £24,784.50 and £25,896.48 dependent upon experience
• Annual Bonus: approx. £2,000 to £2,500
• 5.5% Pension Contribution

_Leave_

• 22 Days Annual Leave + 8 Bank Holidays (Pro-rata dependent upon hours)
• AL increases to 25 days within 5 years' service
• Enhanced bereavement, sickness and maternity / paternity leave

_Benefits_

• Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts.
• 2 company-wide events per year & regular team socials.
• A focus on training, development & career progression.
• £1000 for successful employee referrals.
• A modern, social office environment & facilities.
• Access to discounted Mortgage & Insurance Services.

How to apply

_Our interview process_

• Stage 1 - Short 15 min phone call with our HR team
• Stage 2 - Interview with management at our HQ

Other

We’re looking for an Invoicing Liaison to join our Finance team at our Head Office in Wallasey. Our total package is worth up to £29,570.79.

_Working Hours_

• Full Time – 37.5hrs per week