Room Attendant
Company Description
In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut in 2026 as the city's most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden.
A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city's most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.
For more information: https://auberge.com/the-knox/
Follow The Knox on Instagram @TheKnoxAuberge
Job Description
The Room Attendant is responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and assigned areas. This role ensures that all rooms meet established quality and cleanliness standards, contributing directly to guest satisfaction and the overall guest experience.
Clean and service assigned guest rooms following hotel standards and the sequence of service established by the hotel
Make beds, replace linens, and ensure proper presentation of bedding
Vacuum carpets and clean all floor surfaces, including tile and hardwood
Dust and wipe furniture, fixtures, headboards, and décor items
Sanitize high-touch areas such as door handles, switches, and remotes
Thoroughly clean and disinfect bathrooms, including toilets, showers, and sinks
Replenish towels, toiletries, and other guest amenities as needed
Restock in-room items such as coffee, tea, cups, and tissues
Inspect completed rooms to ensure cleanliness, order, and readiness for guests
Check that all room equipment (TV, lights, HVAC) is functioning properly
Report maintenance issues, damages, or safety hazards promptly
Empty trash and replace liners in guest rooms and bathrooms
Keep housekeeping cart clean, organized, and fully stocked
Update room status accurately (clean, dirty, inspected) per procedure
Respond promptly and professionally to guest requests or inquiries
Maintain guest privacy, security, and confidentiality at all times
Handle lost and found items according to company policy
Follow proper use of cleaning chemicals and safety procedures
Comply with all housekeeping policies, standards, and brand guidelines
Meet productivity targets while maintaining quality standards
Communicate clearly with supervisors and team members regarding room status
Be able to use an electronic device where the task assignment will be loaded and enter maintenance tickets.
Effectively use of the communication systems provided by the hotel following the communication etiquette policy.
Qualifications
Minimum one (1) year of housekeeping experience required
Prior experience in a luxury or full-service hotel preferred
Ability to work a flexible schedule, including weekends and holidays
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Effective communication skills; bilingual ability preferred
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training