Accommodation and Food & Beverage Director (M/F)

JOB SUMMARY

The 4* hotel LA FERME DU LAC in Thyez is recruiting, starting mid-November, a Director of Operations on a permanent contract (CDI), based on a day rate (218 days), to lead all its hotel and catering activities.

By joining La Ferme du Lac, you are joining a family business recognized for the quality of its welcome, its service excellence, and its local roots.

As the true right hand to the General Management, you will lead all operations of the hotel, the restaurant, and the annex. You will guarantee customer satisfaction, the economic performance of the establishments, the quality of services, and the support of the teams in compliance with the company's values and standards.

YOUR MISSIONS:

• Ensure the daily management of the hotel, the restaurant, and the rental apartments.
• Guarantee a customer experience in accordance with the standards of a 4-star establishment.
• Manage, organize, and develop the skills of the teams.
• Optimize the economic performance and profitability of the establishment.
• Supervise schedules, human resources, and recruitment.
• Control the quality of services, the maintenance of infrastructure, and regulatory compliance.
• Develop commercial activity and customer loyalty.
• Monitor performance indicators and propose continuous improvement actions.
• Coordinate relations with suppliers, partners, and service providers.
• Act as the operational relay for the General Manager and implement the company strategy.

YOUR PROFILE:

• Higher education in hospitality, tourism, management, or equivalent.
• Proven experience in the management or direction of a hotel establishment, ideally supplemented by experience in catering.
• Strong skills in managing operational teams.
• Good mastery of IT tools and industry-specific software.
• Excellent skills in financial and commercial management.
• Good knowledge of hospitality and catering regulations.
• Proficiency in professional English.
• Ability to manage multiple activities simultaneously and to evolve in a versatile and demanding environment.

EXPECTED QUALITIES:

• Natural, unifying, and exemplary leadership.
• Sense of customer service and demand for quality.
• Organization, rigor, and ability to anticipate.
• Strategic vision and analytical skills.
• Ability to make decisions and be proactive.
• Excellent interpersonal skills and fluid communication with teams and partners.
• Autonomy, reactivity, and adaptability.
• Team spirit and long-term commitment.

WORK ORGANIZATION

Framework contract based on a 218-day rate. Variable hours depending on activity and operational needs. Strong field presence with teams and customers.

COMPANY PRESENTATION

Our family business, **** hotel LA FERME DU LAC - Restaurant AU VIEUX CHALET, is located on the shores of lake THYEZ (74300).

For over 10 years, we have been deeply committed to the quality of our services and the welcome of our clientele, in a warm and caring spirit.

Our values: serving our clientele, team spirit, respect, passion for our profession.

Opened in 2011 by Mr. Yves Bontaz, our 4* hotel has 29 rooms that can accommodate 1 to 4 people. The establishment is part of an authentic and warm approach.

Our restaurant Au Vieux Chalet offers 35 covers and provides refined cuisine, prepared from fresh and seasonal products, where the Chef's creativity and attention to flavors are at the heart of the experience. The dining room, intimate and elegant, ensures attentive and personalized service, thus creating a true moment of pleasure for our customers.