Reservations Supervisor
Machine translation — original language: Portuguese.Show original
- Act in the reservation process, managing daily occupancy and maximizing the enterprise's revenue. Contacting customers to offer better rate conditions and an excellent experience with our services.
Responsibilities and assignments
- Monitor the strategic planning work and the definition of hotel rates.
- Monitor rates of sales channels.
- Analyze occupancy curves, aiming for rate changes and maximizing hotel occupancy.
- Daily analyze the results of your competitive set, seeking information on new prospects.
- Analyze OnBooks to verify what will be necessary to achieve goals.
- Assist in the RFP process.
- Seek rate parity with sales partners (Booking Decolar etc.).
- Manage advertising agencies to disseminate promotions on social networks. Negotiate special rates.
- Perform reservation negotiations for groups.
- Perform biweekly revenue to analyze numbers and align specific understandings.
- Verify availability to open or close sales channels, avoiding overbooking.
Requirements and qualifications
- Completed Higher Education
- Experience in the role
- Desirable knowledge in CMNET,
- Office Package
- Advanced English
Additional information
- Medical Plan
- Dental Plan
- Life Insurance
- Transportation Voucher
- Food Voucher / Meal Voucher