Junior Travel Consultant – Fresh Graduates Welcome
Junior
Your tasks
No prior GDS experience is required, as you’ll have the opportunity to learn and grow in the role.
- Process end-to-end ticketing transactions, including ticket issuance, reissuance, refunds, and other related requests.
- Respond to customer inquiries and provide accurate information regarding ticketing matters.
- Maintain productivity, accuracy, and quality in accordance with established team performance standards.
- Follow established procedures, work instructions, and operational guidelines when handling assigned tasks.
- Ensure all transactions are processed accurately and in compliance with the team's quality standards.
- Report operational issues, system limitations, and processing discrepancies to the direct supervisor in a timely manner.
Requirements
Interested in starting your career in the exciting travel industry? If you have good English communication skills, a willingness to learn, and an eagerness to develop new skills, we’d love to hear from you!
- Open to fresh graduates with a minimum Bachelor's degree in any major. Vocational high school graduates specializing in Tourism are also welcome to apply.
- Excellent English communication skills, both written and spoken.
- Strong analytical and numerical skills.
- Prior exposure to the travel industry or familiarity with GDS platforms (e.g., Sabre, Amadeus, or Galileo) is an advantage, but not required.
- Willingness to work at either our Central Jakarta or BSD City office, depending on operational needs.
- Willingness to work flexible hours, including rotating shifts in a 24/7 operational environment.