Senior Pre-Sales Consultant

We are looking for a Pre-sales Consultant to be the owner of the "Technical Win". Translate the customer's pain into a 10/20/70 transformation Blueprint (Tech/Data/Processes).#LI-CR1Responsibilities and assignmentsMain Responsibilities:Solid experience in CX Solutions Architecture or Process and BPO Consulting.Technical Knowledge:Mandatory Knowledge (if possible with certifications): Cloud (AWS, Google or Azure), AI (deep knowledge in Prompt), Conversational AI tools (Twilio, elevenlabs, etc.) Knowledge in telecom, Chatbots and CRM (Salesforce, Zendesk, etc.)Mastery of Design Thinking and Service Blueprinting for "AI-First" journeys.Capacity to configure "Proofs of Value" using AI.Experience in API orchestration and integration of legacy systems (CRMs, ERPs).Technical: Facilitation of executive Workshops (Design Sprints) and impactful Storytelling.Requirements and qualificationsCompleted higher education (MBA or Post-graduation will be a differentiator)Proven experience in the information security areaAdvanced/fluent English and desirable Spanish for meetings.Additional informationWorking Hours: 9am to 6pmScale: 5x2Work model: Remote work, with availability for client visits and occasional travel.What is special here?Meal voucher and/or food voucher;Life Insurance;Funeral assistance;Daycare assistance / Assistance for children with disabilities;Product Discounts;Dental Assistance;Medical Assistance;Discounts on Gyms / Sports Practices;Educational partnerships with course discounts;Career plan.