Bilingual English Traveler Assistance Agent B2

ATENTO S.A.Bogotá, D.C., Bogotá, D.C.computrabajopublished 10/07/2026

Machine translation — original language: Spanish.Show original

Your tasks

Job Description We are looking for Bilingual Traveler Assistance Advisors to provide care and support to travelers before and during their trips. The selected person will be responsible for managing requests through different service channels, including phone calls, chat, and email, through inbound and outbound service processes. Main responsibilities Attend to and guide travelers before and during their trip. Resolve inquiries and manage medical and baggage assistance requests. Coordinate and follow up on required services. Validate customer satisfaction through follow-up calls. Correctly register each management in the established tools.

Requirements

-Requirements- Minimum education: High School / Secondary Education years of experience Keywords: demostrador, feriante, viajante, agent, representative, agente, representante, assistence

What we offer

Required Profile Academic high school graduate with or without work experience. English level: B2 or higher. Service orientation and customer service. Availability to work in rotating shifts.
Working conditions Contract: Indefinite. Salary: $2,500,000 monthly. Modality: In-person. Workplace: Bogotá. Schedule: 7x24 availability, with rotating shifts.
Contract for specific work or service
If you have B2 English, an excellent service attitude, and availability to work in rotating shifts, this opportunity could be for you! Apply and be part of our team!