Healthcare Admin Assistant

Your tasks

• Monitor patient messages and respond to routine administrative inquiries.
• Manage appointments, rescheduling, cancellations, and incoming calls.
• Collect prospective patient information and follow up on inquiries.
• Assist with insurance verification and billing workflows as trained.
• Maintain patient confidentiality and suggest workflow improvements.

Requirements

• Excellent English communication skills and a warm, professional patient approach.
• Reliable, punctual, proactive, and detail-oriented.
• Quick to learn new systems and adapt to changing workflows.
• Healthcare experience and EHR familiarity are preferred but not required.
• Able to commit to consistent, full-time weekday coverage and a long-term working relationship.

• Excellent English communication skills and a warm, professional patient approach.
• Reliable, punctual, proactive, and detail-oriented.
• Quick to learn new systems and adapt to changing workflows.
• Healthcare experience and EHR familiarity are preferred but not required.
• Able to commit to consistent, full-time weekday coverage and a long-term working relationship.

Other

Healthcare Virtual Assistant *Schedule: Monday–Friday, 9:00 AM–5:00 PM** We are seeking a dependable, full-time Healthcare Virtual Assistant to support a healthcare practice with daily administrative operations and patient communication.

Note: This is an administrative support role. Clinical decisions and medical advice are outside the scope of the position.

Open to other roles

• Intake Specialists

• Bilingual Healthcare Virtual Assistants (HVAs)

• Medical Intake Specialists

• Patient Care Coordinators

• Medical Biller

• Utilization Reviewers / Medical Reviewers