Clinic Executive / Assistant (Camden/Novena)

1. Frontline Patient Registration

• Handle patient check-in and registration at clinic front desk
• Verify patient details and screening appointments
• Guide patients through the screening process

2. Patient Flow Support

• Direct patients to correct screening stations
• Support queue management and waiting time control
• Assist in ensuring smooth movement of patients

3. Administrative Support

• Perform accurate data entry into clinic systems Electronic Medical Record (EMRs)
• Assist in preparation and printing of screening forms and documents
• Maintain proper filing and documentation records

4. Patient Service Support

• Answer basic patient enquiries regarding screening procedures
• Provide clear instructions and guidance to patients
• Ensure professional and friendly patient experience

5. Clinic Operations Coordination Support

• Support coordination between nurses, doctors, and clinic operations staff
• Assist Assistant Clinic Manager or Senior Clinic Executive in daily tasks
• Escalate issues when required

6. Equipment & Station Support

• Prepare registration stations and basic clinic setup
• Ensure availability of basic consumables for frontline clinic operations
• Maintain cleanliness and order at workstation

7. Compliance and Data Protection

• Ensure patient data is handled in accordance with PDPA
• Follow clinic SOPs and operational guidelines
• Maintain confidentiality of patient information

8. Health Screening Report Management (as needed)

• Extracting patient screening data from the system
• Compiling and formatting health screening results
• Generating daily, weekly, or monthly reports
• Checking data accuracy and completeness