information technology (IT) analyst

Your tasks

We are hiring for a Senior Identity and Reliability Engineering Specialist with responsibility for identity lifecycle management and directory services. This includes products managing hundreds of thousands of accounts and billions of requests per day.

• Build, maintain, and optimize global identity services, assessing system performance, offering suggestions, and contributing to solutions.
• Collaborate with cross-functional teams to integrate identity solutions across the organization.
• Ensure compliance with security standards and best practices.
• Resolve issues escalated by customers and engineering specialists.
• Provide support and guidance to senior-level stakeholders.
• Align IT IAM infrastructure with current and future business requirements and strategic goals.
• Collaborate with development teams to improve system architecture and resilience.
• Drive initiatives to enhance system security, reliability, availability, and performance, leveraging new and emerging technologies to improve organizational effectiveness and efficiencies.
• Partner with system owners to certify business continuity and disaster recovery efforts for IAM systems.

Requirements

REQUIRED SKILLS

• 5+ years of experience.
• Bachelor?s degree in a relevant field.

TECHNICAL SKILLS & EXPERIENCE Familiarity with identity and directory services technologies, including:

• Ping Directory Server / ForgeRock DS.
• ForgeRock IDM, Microsoft Entra ID.
• Standards-based protocols like LDAP and SCIM.

Experience with

• Encryption-in-transit solutions (TLS, certificate management).
• Unix/Linux systems administration (Red Hat Enterprise Linux, CentOS).
• Infrastructure as Code pipelines (Git, Jenkins).
• Automation frameworks (Ansible, Terraform).

Salesforce

Other

Job Description SENIOR IDENTITY AND RELIABILITY ENGINEERING SPECIALIST ? PING & FORGEROCK

This position will require participating in a 24/7 on-call rotation several times per quarter as part of a rotation with other team members.