Business Manager, Property Operations
Company Overview
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
Business Manager, Property Operations
The Business Manager, Property Operations plays a critical role in supporting regional property portfolios by driving operational efficiency, financial performance, and compliance. This role partners closely with regional and site leadership to oversee key operational functions including occupancy management, maintenance oversight, financial controls, and regulatory compliance, ensuring consistent execution of Asset Living standards and client expectations. *Must reside in Reno, Nevada
Essential Duties & Responsibilities
Occupancy Management
Support resident retention strategies and renewal workflows
Address resident concerns and escalations in a timely and professional manner
Oversee tenant-based voucher administration and related compliance requirements
Property Maintenance Oversight
Monitor maintenance follow-up, service quality, and resident satisfaction
Partner with site teams to ensure timely completion of work orders and preventive maintenance
Financial Management
Oversee delinquency, collections, and rent recovery efforts
Ensure compliance with jurisdictional timelines for move-outs and charges
Track and report capital expenditures in alignment with approved budgets
Oversee invoice processing, including PO-to-invoice matching and vendor payment workflows
Manage vendor invoice receipt and coordination with Accounts Payable
Compliance & Legal
Ensure adherence to federal, state, and local regulations, as well as Asset Living policies
Support legal processes related to lease enforcement, evictions, and resident disputes
Coordinate with attorneys and internal stakeholders while ensuring jurisdictional compliance
Portfolio Performance & Collaboration
Partner with Regional Portfolio Managers, Community Managers, and Leasing teams to drive portfolio KPIs
Analyze operational and financial data to identify trends, risks, and improvement opportunities
Support consistent execution of Asset Living operational standards across assigned properties
Education & Experience
High school diploma or equivalent required; Bachelor’s degree in Business Administration , Real Estate, Property Management, or a related field preferred
Minimum of three (3) years of experience in multifamily property management, operations, or asset management
Proficiency with property management systems such as Yardi, RealPage, MRI, or similar platforms
Strong working knowledge of Microsoft Office Suite and Google Workspace tools
Demonstrated understanding of leasing operations, financial management, and regulatory compliance
Strong written and verbal communication skills; bilingual (Spanish/English) preferred
Travel Requirement: This position may entail travel, estimated at 10% of work time annually for property visits or internal meetings.
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.
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