Customer Service Representative F/M

Contact by telephone or by sending a CV to the address hana.kucerova@assaabloy.com.

We require:

• Secondary education (economic focus an advantage)
• advanced knowledge of English (spoken and written)
• advanced knowledge of PC work (MS Office)
• excellent communication and organizational skills
• proactive approach, willingness to learn new things
• independence, reliability, systematicity, and diligence.

Your job responsibilities will be:

• ensuring the complete flow of a customer order from its receipt to the moment of its dispatch, invoicing, and related administrative tasks
• communicating with customers daily (via email and telephone)
• providing complete customer care, from price list solutions to technical changes
• receiving and processing orders from customers
• coordinating production and delivery deadlines
• entering requirements into production and collaborating on the technical specification of orders
• coordinating quality complaints.

We offer:

• 5 weeks of vacation, 3 days Sick day
• annual bonus
• 13th month salary
• subsidized meals and a canteen with additional sales
• contribution to pension insurance
• Cafeteria benefits program
• opportunity for further education.